For Call Assistant to work on your phone we need to updated your call forwarding codes to forward to our service. This is known as conditional call forwarding, which is used to setup your voicemail to go to your carrier voice mail service or to an alternate voicemail service like Call Assistant.
Non-Support Carriers:
Please note that not all carriers support conditional call forwarding and here is a list of carriers that we do not support here: https://callassistantapphelp.zendesk.com/hc/en-us/articles/360044690512-US-Carrier-Not-Supported-
Support Carriers:
Each carrier has their own unique process for setting up call forwarding so we have outlined them here:
T-mobile Manual Setup: https://callassistantapphelp.zendesk.com/hc/en-us/articles/360044547132-I-can-t-get-Call-Assistant-working-T-Mobile-
Sprint Manual Setup: https://callassistantapphelp.zendesk.com/hc/en-us/articles/360044552272-I-can-t-get-Call-Assistant-working-Sprint-
Verizon Manual Setup: https://callassistantapphelp.zendesk.com/hc/en-us/articles/360044993131-I-can-t-get-Call-Assistant-working-Verizon-
AT&T Manual Setup: https://callassistantapphelp.zendesk.com/hc/en-us/articles/360044546572-I-can-t-get-Call-Assistant-working-AT-T-
Metro PCS by T-mobile Manual Setup: https://callassistantapphelp.zendesk.com/hc/en-us/articles/360044997471-I-can-t-get-Call-Assistant-working-MetroPCS-Metro-by-T-Mobile-
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